prepossessing
adj
makinga good impression; attractive 给人良好印象的; 有吸引力的
a prepossessing smile, manner, child 讨人喜欢的微笑、 举止、 孩子
He/His appearance is not at all prepossessing. 他[他的外表]毫无吸引力.
I think it would be a good idea to have comments from secretaries and typists who are already using it. Then they can express their satisfaction with the product.