If you don't know a person's last name, use 'ma'am' or 'sir'.
如果你不知道一人的姓, 你应称呼他为 'ma'am' 或 'sir' 。
But here we come up against the most difficult of all obstacles to contact with people on other planets ----the astronomical distances which separate us.
然而,在和外星人联系中我们遇到的最大困难是分隔我们的天文距离。